How is Good Eating different from any of the other meal delivery services I've seen?
While there are many private chef and meal delivery services in Austin, Good Eating is the only service focused on providing you with healthy, individually portioned meals tailored specifically for you.

Do I need to sign a contract?
No. Good Eating was created to help relieve the stress of trying to eat healthy. We understand that your busy life may bring changes to your schedule. Feel free to order meals for the Thursday, Monday or both delivery days.

When do you deliver?
Good Eating delivers meals every Monday and Thursday, except for major holidays. Advance notice of at least two weeks is given when there is a change to the delivery schedule.

When will MY meals be delivered?
Delivery times and location will be determined with your first order. After we receive your order, we will contact you to set up your delivery. On the day of your delivery, a window of two hours is generally given to allow for traffic or other hold ups. If you need to change your delivery time or location you must contact us by 10:00 am the day before your scheduled delivery.

Is there a minimum order?
While Good Eating does not require you to order for a specific length of time, there is a minimum order of $30 per delivery, not including the delivery charge.

Is there a delivery fee?
Yes. Unfortunately, due to ever increasing costs of fuel we charge a small delivery fee based on location. Fees are based on your in-town or out-of-town status. (For delivery purposes, we use the highways of Austin: Hwy 183 to the north, I-35 to the east, Ben White to the south and Mopac the west. Any delivery located within this border is considered “in town” and anything outside is considered “out of town”.)

• In-Town Delivery - $5
• Out-of-Town Delivery - $10

Waived Delivery Fees
Deliveries to multiple clients at a single location will receive a reduced or completely waived delivery fee. Meal plan clients do not incur any additional delivery fees.

Do I need to be home when you deliver?
No. Good Eating offers many different options for delivery, as well as payment. If you pre-pay or pay with Paypal, you do not need to be present for your delivery. If you are paying by cash or check, you still may not be required to be home for your delivery. Please contact us for further options for delivery.

I won't be home for any of the available delivery times; can you deliver to my work?
Yes. Good Eating can deliver to any location you choose. If you would rather have delivery to a location other than your home just make sure that you will have proper refrigeration available to keep meals at a safe temperature.

Can my meals be shipped?
No. At this time Good Eating is unable to ship meals, but we may add this feature in the future.

What is your cancellation policy?
Good Eating will accept cancellations with a full refund if cancellation is made and confirmed at least 48 hours prior to scheduled delivery. Cancellations made less than 48 hours prior to delivery may receive a credit based on an individual assessment.

How do I order meals?
Each week, a new menu will be delivered to your email box. Simply respond to that email with your choices. Be sure to tell us how many of each item you would like and include protein choices (if the option is given). Also, do not forget to include any menu changes you may request.

I have food allergies*. Can I request changes to the menu to accommodate them?
Yes. Good Eating requests that you tell us about any food allergies you have. We always strive provide you with a meal you find appetizing and if there is something you would like to change on the menu, just let us know. If we can accommodate you, we certainly will. If we cannot, we will work with you on preparing other menu choices to serve your needs.
*Please note that our meals are prepared in a facility that may come into contact with tree nuts, soy, milk and shellfish.

Can I give meals to someone as a gift?
Absolutely, Good Eating offers gift certificates. You may give a specific dollar amount or choose one of the plans offered. Please contact Melissa Good.

How long will my meals last?
Meals are prepared fresh on the day prior to delivery and contain no preservatives. If held at safe temperatures (under 40F), your meals should last five to seven days in the refrigerator. Some items, such as fish or salads are more perishable and you should anticipate eating these meals first. Good Eating delivers twice a week to ensure that you receive the freshest foods possible. We advise all of our clients to use good judgment when eating a meal more than three days old. If you have any questions at all about the safety of your meal contact us before eating it.

How do I pay for my meals?
We accept payments made through Paypal, as well as cash and checks. Paypal payments will include a 3.5% service charge.

If I refer a friend, do I get a discount?
Absolutely. We love nothing more than when you tell your friends about us. All referrals are rewarded with your choice of a $25 gift certificate for such things as home cleaning, spa services, personal training services, massages and more. Please contact us to find out what services are currently available for you to choose from!

Where do you prepare the meals?
Good Eating prepares all of your meals by hand, from scratch, in a commercial kitchen rental facility in Austin.
Tours can be arranged by appointment.

What is the best way to reheat my meal?
All meals are delivered fully cooked to ensure you may eat your meals at home or on the go, as your lifestyle requires. The simplest way to reheat your meal is to crack the lid, pop it in the microwave with a tablespoon of water for one to three minutes, depending on your microwave and your desired temperature. Good Eating recommends reheating fish and red meats in a preheated pan, oven or toaster oven because microwaves tend to dry out these items, making them tough. Your fish and red meat will be delivered seared and just above rare, so that you may reheat these to the temperature of your choosing.

I missed the deadline to order, can I still get my meals?
Good Eating strongly urges you to get your order in by the deadline. This is the only way that we can guarantee we will be able to provide you with everything you request. However, if you miss the deadline to order, give us a call as soon as you realize you missed the deadline. We do plan extras in case of emergency and we can sometimes accommodate your order.